Returns & Exchanges
At Cricket Shop, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unused equipment and apparel. Please ensure all items remain in their original packaging with tags attached to qualify for a full refund or exchange.
Initiate Your Return
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.
Pack Your Gear
Securely place the unused items back into their original packaging, ensuring that cricket bats are padded and apparel still has all original manufacturer tags.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; remember to keep your tracking receipt for reference.
Receive Refund or Exchange
Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method or dispatch your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing